No Client Certificate Presented Error on AKO Login is a common error seen by the Army personnel. This is due to using a browser that doesn’t have the required certification. You will come across this error when you’re trying to have access to AKO (Army Knowledge Online) on a personal computer.
Unfortunately, U.S. Armed Forces don’t allow military service members to have access to AKO login in an unauthorized device. This means that any device that is outside of the base is unauthorized. To get rid of this error on your personal computer, there isn’t anything that you can do. You must access AKO using a base computer.
Fixing Base Computer Showing No Client Certificate Presented
Although this error will be shown in these situations, it may also be shown when you’re trying to have access to AKO on a base computer. First, we suggest making sure that the computer you’re trying to access AKO is validated. This is mostly came crossed on new base computers. If that’s the case, contact the MOS and let them know about the issue you’re having. Other than this, there isn’t any reason as to why you’re shown the no client certificate presented error on the AKO login page.
When you see this error, don’t reset your password. The no client certificate presented error on AKO login has nothing to do with your account. You simply won’t get to enter your AKO ID and password before you bypass this error.
Note: If you can’t bring this issue to MOS, you can contact the AESD Army by calling 1-866-335-2769.